It was the 1980s, when we started as a small firm trying to make a difference in the realm of Business Excellence, from then to now, Kaizen Institute has come a long way standing true to its name - ‘Change for the better.’ Through this venture, we have supported over 1000+ companies in their journey towards success around the world.

The year 2020 marks 20 years of Kaizen Institute in India and 15 years of Kaizen Institute in Africa. Over the years, with the help of various publications, KAIZEN™, Lean concepts and tools that have gained popularity and have become a standard in the industry. But it was our Founder Sensei Masaaki Imai, author of the groundbreaking book: 'KAIZEN™ - The Key to Japan’s Competitive Success' who introduced the term ‘KAIZEN™’ to the western world. Since its inception, Kaizen Institute has been the original and premier provider of KAIZEN™ services for companies of all sizes in all market segments, providing them with a sustainable, competitive advantage.

Fact Box:
The First KAIZEN™ Gemba Tour was organized by Sensei Maasaki Imai which took place in Japan in the Year 1981

We have built our brand on the 4 promises we keep with our clients: 

1. Authenticity 
2. Practicality 
3. Holistic Methodologies  
4. World-Wide Applicability

Kaizen Institute India was formed in 2000 in India and Kaizen Institute Africa was formed in Mauritius, in 2005. Throughout the years, we have worked with our clients to create methods that highlight obstacles while simultaneously nurturing and empowering their teams to solve them. 

We have stood by our mission to improve the world one step at a time. We keep researching, developing and publishing various aspects of Continuous Improvement, while partnering with our clients, equipping them to achieve sustainable improvements through our consulting, training and benchmark projects, guiding them on their KAIZEN™ journey.

What began as a small experiment in Consulting service delivery, based on the then relatively new principles of 

1. ‘implementation’, not ‘advice’ 
2. ‘action’ orientated, not ‘endless analysis-paralysis’ orientated
3. ‘hand-on’, not ‘hands-off’
4. ‘Gemba based’, not ‘Conference Room’ based
5. ‘rapid’ paced not ‘glacially slow’ paced
6. ‘people centric’ not ‘consultant centric’

has since gained widespread recognition as a valid & successful improvement mode. It has gained us a niche recognition as one of the premier facilitators of Operational Excellence, Lean and KAIZEN™ implementation services in several African countries and India.

What helped us reach this milestone?

We followed the 5 principles that make up the core of KAIZEN™.

1. Know your customer
2. Let it flow
3. Go to Gemba
4. Empower people
5. Be transparent.

The implementation of those 5 principles in any organization is fundamental for successful Continuous Improvement culture and to mandate the progression of quality, productivity, and employees-management relations.

Here’s what our partners around the world have to say about our services and the implementation of KAIZEN™ and Lean Methodologies:

“Kaizen Institute India is our partner who helps us improve continuously in a sustained manner over time by using would class techniques adopted by leaders of the industry. We are under the guidance of Kaizen Institute who can best help us in the implementation process due to their knowledge and proven experience” Francesc Recasens – Deputy Managing Director at Roca Bathroom Products, India

“Kaizen Institute has done a commendable job in promoting KAIZEN™ across Africa, especially in East Africa. With many organizations trained and on the path of KAIZEN™, there is significant awareness, learning and capacity enhancement. We at BIDCO across Africa have been one of the earliest clients and we continue to be a staunch believer and promoter of KAIZEN™ in every process and business!" Vimal Shah - Founder Director BIDCO Africa, Kenya

Our journey has been long and fruitful. What kept us going is the support of our clients and well-wishers, through all the ups and downs. The constant challenges that came our way, the needs, demands and feedback from our clients have been crucial in shaping our organization to a trustworthy enterprise.

We are very grateful to all our stakeholders for having trusted us to support them in their improvement journey. Their expectations, challenges and feedbacks have prompted much KAIZEN™ in our own practices. Our success story remains incomplete without the support of their support. Not only did they make us a part of their improvement journey, but also helped us reach out to the world. They spread the word faster, and in a better way, than any of our promotional efforts could!

Thank everyone for being our pillars! Our journey has just begun, here’s to many more milestones!

About Kaizen Institute

Kaizen Institute is the original and premier provider of KAIZEN™ services of Change Management, Business Excellence, Operational Excellence and Lean.

We support companies of all sizes in all market segments, providing them with a sustainable, competitive advantage. Our Vision is Improving the world with Everyone, Everywhere, Every Day – The KAIZEN™ Way. “KAIZEN™ means Change for the better.”

The KI is a global organisation which provides consulting services to companies represented in Europe, Asia-Pacific, Africa, the Middle East & America. We are currently operating in 60+ Countries for over 30 years

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