World Class Offices - The KAIZEN™ Way
The World Class Offices - The KAIZEN™ Way training enables an individual who works in office environments in functions like sales, customer services, accounts and HR to remove wasteful activities in their office processes lead to enhanced customer experience. This program provides you with ways to identify & reduce these hidden wastes to improve employee work-life & enhance the customer experience.Register now
06. - 06. Jun. 2019
Our Training Goals
Customer interaction with organisations, both in manufacturing & service domains, happens with office functions like sales, customer service & accounts. Customer satisfaction is, therefore, dependent on experience with office processes. Poor office processes lead to poor customer experience.
Many of these wastes are also a source of day-to-day irritation & frustration to employees since they take away productive time.
Waste in offices comes in several forms - none of them easily visible. This program provides you with ways to identify & reduce these hidden wastes, so as to improve employee work-life & enhance the customer experience.
What you learn
• Introduction to 6 Levels of KAIZEN™ in the office
• Time stealers in an office environment
• 16 classic wastes in office
• Methods of waste reduction
Other Dates of this Training
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