Once I was with Masaaski Imai at Poland, he is our Chairman and father of the KAIZEN™ concept (just 81 yrs young, based in Japan). He asked 100 odd CEO’s present – why Kaizen? Why improve everyday?
Well, CEO’s said – to grow top line, bottom line, cut cost, customer delight etc, the standard Harvard answers!
He said NO – he went on to say, ‘improve , do Kaizen, get Lean ….so you and rest of your team can go home on time!! That was a whack on our heads!
Most times Muda (waste) robs our time and energy. As we identify Muda, we can reduce it. Time and resources get better utilized.
Director – Kaizen Institute, India